Refund Policy

Our Return and Refund Policy was last updated 17 November 2023

Thank you for shopping at plan4u.shop.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Books & Planners

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to plan4u.shop, accessible from https://plan4u.shop

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your physical order within 07 days only when the product has got some basic defect else all sales are considered final.

All sales of Digitala downloadable products are final with no refund.

The deadline for canceling an Order is 07 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email: booksplanners@gmail.com 

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will try our best to use the same means of payment as you used for the Order or else any other one provided by you via email, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last 07 days
The goods are in the original packaging
The following goods cannot be returned:

Digital or used/damaged due to mishandling physical products.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

Address wil be providede in the customer email/communication.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at our designated email ID.

Contact Details: booksplanners@gmail.com